For safety reasons, the following items are not permitted inside Matthews Arena and the Cabot Center:
• Any outside food or beverages
• Large bags or backpacks
• Strollers
• Laser pointers
• Firearms or other weapons
• Artificial noisemakers
Pet Policy
Pets are prohibited in all University buildings out of consideration for the general community and to maintain a clean and healthy environment . Exceptions are made for service dogs and other service animals
The following is the definition of Service Animal as used by the Disability Resource Center, which is the office on the Northeastern campus delegated with the authority to review and approve animals
A "Service Animal" is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. A miniature horse may also be permitted as a Service Animal. Other animals do not qualify as Service Animals. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, performing some simple tasks such as turning on a light switch, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service Animals are working animals, not pets. The work or task a Service Animal has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as Service Animals.
Additionally, the following procedures are in effect:
• All ticket sales are final.
• There are no refunds or exchanges.
• There is no re-entry during events at Matthews Arena.
• All backpacks, duffel bags and large bags are prohibited. Bags measuring 12” x 12” x 12” or smaller will be permitted after a thorough search by Matthews Arena security personnel prior to entry.
