Step 1: Once you order your tickets online, you will receive an email with a link to your tickets. Open the email on your phone and tap the link of the event name you wish to add to your digital wallet.
Step 2: Click on button to add to your digital wallet (Click “add” for Apple Wallet or click “save to phone” for Google Pay App). It is recommended that you save your tickets on your phone to ensure quick and easy access to your tickets when at the gates.
Step 3: Present your mobile ticket on your phone at the gate. Gate attendants will scan the barcode directly from your phone. Each mobile ticket should be kept secure and treated like any other valid ticket.
Step 1: From the My Tickets page, select Transfer Tickets.
Step 2: Select the game you would like to transfer.
Step 3: Check the box next to the ticket(s) you would like to transfer.
Step 4: Enter the mobile number or email address of the person you would like to receive the tickets.
Step 5: Review the transfer and select Transfer Tickets at the bottom of the screen.
Step 1: The recipient will receive a text message or email with a link to accept the transfer.
Step 2: They will be asked to log in or create a new Northeastern University Ticket Office Account.
Step 3: The individual can accept or decline the transfer. Once accepted, fans should add the tickets to their mobile wallet and have them ready to scan on game day.
Q: Once tickets are available, how will I access them?
A: Digital tickets will be sent to you via email or by SMS text, enabling you to load them into your digital wallet (Apple Wallet/Google Pay app) for easy access. The ticket that is emailed to you is a valid ticket. Make sure you protect it like you would any other ticket. Each ticket contains a unique code that is scanned at the event. If any copies are made of the ticket, only the first scan will be allowed entry. If a unique code has already been scanned, the attendant will be alerted, and entry will not be permitted.
Q: How do I ensure that I can access my tickets on game day via my smartphone?
A: We recommend that you add all your tickets to your Apple Wallet or Google Pay Wallet prior to game day. This will prevent you from having to deal with connectivity issues at the gate as the tickets will be stored in your digital wallet.
Q: Can I have multiple tickets on the same device?
A: Yes. You can view all of your tickets by swiping left or right on your smartphone. We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue.
Q: Can I still transfer tickets after they have been added to my wallet?
A: Yes, you can still transfer your tickets or online at nuhuskies.com. The ticket in your wallet will be voided once transferred. You will notice the "Hold Near Reader" message will no longer appear on the ticket.
Q: Can I print out the QR code and use for admission?
A: No. Digital tickets must be scanned off a smartphone for entry.
Q: What if I do not have a smartphone?
A: Call the NU Athletics Ticket Office at 617-373-6785 to make other arrangements for your tickets as soon as possible.
Q: Other questions?
A: Call 617-373-6785 or email
huskytix@northeastern.edu for all ticket related questions and information. Ticket office hours are Monday - Friday from 9 a.m. - 5 p.m.
